Refund Policy
We take great pride in our products, and hope you are delighted with your purchase or gift from Lucky Jade. If for any reason you aren't completely satisfied, we make it easy to get exactly what you want.
All returns must be made via mail with an R/A within 14 days of receipt in new or unused condition. All gift returns may be for exchange only; no cash refunds are available.
All sale purchases are final; no refunds or exchanges available.
Please email us at sales@luckyjadeproducts.com or call 1-800-677-1319 to obtain your R/A or if you have any questions.
